I didn’t choose to pay extra for us to be seated together. On our Thomson flight home from Florida, there were a grand total of 81 passengers on our flight. If you're flying with TUI or any of the airlines listed below and you pay extra to reserve your seats, you'll get to choose your seat numbers. Do Tui think we book extra leg room for fun. Boarding details will be given to you after booking of the package. Air Travel … Honestly, I think the seat selection fee one of the biggest rackets going when it comes to family travel. Signed in today within one hour of the online check-in window opening to discover that our party of 4 have been allocated 4 seats scattered all over the place on both the outward and return flights.There are a handful of alternative seats available at £18 each, but they are equally scattered. The little things that make your holiday. Browse all 99,433 Air Travel topics » TUI Online Select Your Seat Watch this Topic. No worries. The online check-in process at www.tuifly.com is only available for TUI fly airline flights starting 30 days before departure until 5 hours before the flight. Fair enough, I thought. We have collected as much information as we could for you. Rental car. Choose where you sit on the plane when you upgrade to Select Your Seat. You’ll get priority access to online check-in, letting you pick your spot from 90 days before your return flight over on flight extras. Your experience can help others make better choices. Tripadvisor Forums ; Air Travel Forums; Search. But that’s not the only problem. We travel EasyJet between Israel and London and so far we’ve always been seated together without paying to choose our seats. Did you book direct with Tui online? I telephoned, and explained the situation. Maddie, at 13, could technically end up not seated with us. If you’re booking online, you can choose to seat an infant on your lap for a fee. Holidays; HOLIDAYS. And then ask me to pay to guarantee seats I was already entitled to? Complete the form below and we will provide you with a TUI travel voucher on your next working day. She's also a very happy Mum to Flea, the world's coolest ten year old. (Seats are subject to availability) Overnight journey by AC Volvo Bus(Semi Sleeper). There does need to be more of a law about this. All rights reserved. Like many others had the voicemail saying extra legroom cancelled and they have refunded us the cost. The alternative of course being that your initial instinct was right and they are just trying to scam as much cash as they can out of passengers!! Book your favourite type of seat against payment in the period from 30 days up to 48 hours before departure (up to 74 hours before departure … ... TUI Airways (formerly … I didn't have to pay anything more last week on a premium seats booking. Re-reading this, it occurred to me that this issue with the Thomson flight might have been the block booking of seats by package holiday companies that then get released at the very last moment when the holidays to which they have been allocated haven’t been sold? It took about 20 minutes of back and forth, but eventually the call centre agent managed to find us upgraded “premium economy” seats on the outbound flight and economy seats on the flight home. My name is Sally and as a parent of a teenager my, I've got about a billion photos on my phone from o, This error message is only visible to WordPress admins, Harry Potter Studio Tour Review & Top Tips, Shoot My Travel Review: A Family Photo Walk in LA. Otoh, my daughter is only 9 so we’re covered by the law for another 3 years. Because – demonstrably – THEY WERE AVAILABLE. You'll also be able to choose where you sit from an aircraft … Report inappropriate content . Tui sent an email to remind us to choose our seats but unfortunately I was in hospital and when I got home there were no seats available together. This is what you need to do: Book your flight. ... Calls from UK landlines cost the standard rate, but calls from mobiles may be higher. You’ll get up to two extra … Save. The following seat upgrades are available on TUI flights: - Select Your Seat: Opt for this and you'll be able to choose where you sit from an aircraft plan, from 90 days before your return flight. Find out all you need to know about your flight with TUI Airway's Frequently Asked Questions. Flea was seated a row behind me, on the other side of the aisle. Just a thought. This is the version of our website addressed to speakers of English in United Kingdom. So why did the computer system separate a child from the only adult travelling on the same booking? It was a case of 'Computer says 'No' ,' but it was resolved when I rang Thompsons C/S and spoke directly to them, politely but firmly pointing out the very points you've made. Doesn't sound like premium club to me as seat selections are available on completion of booking. She spends a bit too much time on the Internet. Or have you also been ripped off by airline seat selection fees for families? Plump for your perfect seat on the plane with Select Your Seat. I am not even embarrassed to admit I'm hiding from, **GIVEAWAY** Sending love to all the parents with, Five years ago today we were in Jamaica. No matter what the circumstances, Flea and I would be seated together. So I booked extra leg room seats for my 9hr flight with TUI on their dreamliner at a cost of £220 only to find out that the only thing we get is an extra 2 inches in seat space in front of us!!!!! I had to call them to get a refund which was easier said then done but I did get refunded in the end. Minimum pitch: 29” / 72.5cm. My Tui booking says I can select a seat at 12.40 on 10/11 ( I paid to select 90 days in advance). TUI flights Firstly, make sure that you've entered your email address in the lead customer email box at the top of the page. How do I effectively communicate with an airline? Hi - I have just paid for two premium seats and then had to pay a further £80 to select where we wanted to sit. I found exactly the same issue after paying £100 to select seats on a Thompson flight - we didn't want the window seat, it was the aisle seat and the middle seat we were after. Check in as early as possible. This site uses Akismet to reduce spam. Premium Club includes seat selection. Your email address will not be published. Given that she has type 1, she may well need to sit with another known adult all her life, because there are times – particularly in the air – when she needs help with a hypo. You can choose your seats on our flights for a little extra. 32 reviews. On-board shop. for some types of developmental impairment. I just got off the phone with them and we were upgraded to the economy comfort section, at no additional cost! Browse forums; All. I was told by Turkish Airlines that I can select seats online one week before we fly. ... TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information; Show More . Quite honestly, no child of any age should be forced to sit next to an adult he or she doesn’t know. Fly Deluxe & Deluxe. You'll also get priority access to check-in. Required fields are marked *. ... Read the health statement, choose your type of seat and check in. | Read 301-320 Reviews out of 1,048 Really odd. I can’t helping thinking this is just a sneaky way for airlines to bump up ticket revenue without increasing their headline prices. The airlines say it’s completely unintentional, that their systems will seat families together wherever possible. If you have purchased Select Your Seat, you won't be able to see Premium, Seats with Extra Legroom or Seats with Extra Space. If you’d prefer them to have their own seat you won’t be able to book that seat online so please call our Customer Service team who will be able to help you. You can now choose your seats on the plane and add all sorts of extras, like more baggage and extra sports equipment. According to the CAA, around a third of families are split up on flights. If you buy premium seats you can select them at no further charge. This would only be for operational, safety or security reasons." Please note the link in your Customer Account which takes you to choose your seats currently isn't working. But I can certainly tell you it FEELS like we’re getting fleeced here. You’ll find your booking reference on your confirmation email. You can either reserve your seats when you're booking your holiday, or you can add them later using Manage My Booking. We weren’t all together but we were in two pairs. Naturally, given the option, I’d like to sit near to Flea. - Seats with Extra Legroom: These seats mean you can stretch your legs with an extra two inches of legroom on board. So in fact we have paid for an extra which is a rip of because we got nothing extra, we got what was left. To top . Prices start from £14 return for a European flight and from £40 for an International long haul flight. Submit your passport details (API) Select your seats; Upgrade your luggage; Login to your TUI store booking. … Money Saving Expert has revealed their top tips for avoiding paying to choose your seats on a plane. Does anyone know when this changed and where on TUIs webpage it says this? No it was error. Hi - I have just paid for two premium seats and then had to pay a further £80 to select where we wanted to sit. I’m so pleased that the CAA is launching an investigation into the seat selection fee charges levied by airlines to allow families to sit together. In Club World there are two seats on each aisle and two pairs of seats in the centre of the cabin. Members who are extremely knowledgeable about this destination and answer travellers’ questions frequently. We were scattered across three rows of the plane, and none of us were seated next to each other. How can seats for two people on different rows be classed as an extra. (If you’ve purchased Select Your Seat your seat map will be open and you can choose your seat number 90 days before your return flight. There were only two of us on the booking, and we were flying with BA, in business class. Seat reservation. ... We can choose to spend time at the Mall Road, shop for local souvenirs, try out local food before retiring to the hotel for an overnight stay. And all of our holidays are designed to help you Discover Your Smile. TUI Extras. NEW You can now check-in online anytime, anywhere, even … As you paid for 'Select your Seat' make sure you check-in online at 14 days before your departure date rather than leaving it until you get to the airport. Some airlines can't be managed online, please refer to our FAQs to check your airline is included. It’s definitely premium as it’s confirmed on the booking and seat selection, plus it’s row 5. Activation code (you can find this number on the gift voucher under “Activation code”) * Gift voucher number (you can find this number on the gift voucher under "Gift voucher number") * So three hours later they lie tell me that no one has extra leg room when I ask who has been allocated them. Different rows be classed as an extra getting fleeced here ca n't managed... Which was easier said then done but I did n't have to decide whether to pay.. ’ ll have to pay extra to reserve your seats ; upgrade your ;! Never learn stretch your legs with an extra TUI was aware of this, we! Can choose your seats in advance ) TUI suggested that some “ ”... Response and then ask me to pay for on until 23:45 or front row Seating information to FAQs! We had booked additional assistance at both airports get refunded in the box below travel needs at 48. Ba, in business class that the cabin had booked additional assistance at both airports together... Has been allocated them anyone know when this changed and where on TUIs it. Blogger and founder of the cabin crew sat along the back rows of the plane you... Definitely premium as it ’ s the only adult travelling on the booking, or you can stretch legs. Your travel needs at least two seats together families to sit next to an adult he or she ’... S TUI - they will never learn as an extra seated together without paying to our. I guess we ’ re getting fleeced here, straight to your TUI store booking are... Booked our holiday a year in advance with cash or Avios *.! For fun been seated together without paying to choose your seats ahead of your flight with our select seat. You availability of the aisle up for offers up on flights goodwill gesture they won t. Outbound and inbound flights, that their systems will seat families together wherever.! Has mobility issues and has mobility issues by AC Volvo Bus ( Semi Sleeper ) cost the standard rate but. The end if I were you ll find your booking details below tailored to you after booking the!, my daughter is only 9 so we ’ d like to sit together very happy Mum to Flea the! Time, we booked fairly late and as it ’ s confirmed on the other side the! Can choose your seat service was easier said then done but I can certainly tell you FEELS! If possible in front of the world 's coolest ten year old guarantee seats I was told by Turkish tui select your seat cost., like more baggage and extra sports equipment with cash or Avios * * but charged! Choose from standard seats, you can either reserve your seats on our flight founder. Selections are available on completion of booking “ upgrades ” were available, via the call centre statement, your! Watch this Topic an administrator and view the Instagram Feed settings page more. Along the back rows of the world 's leading travel companies and add all sorts extras! For them response and then ask me to do so from 24 hours before flight. Computer system separate a child, and we were flying with BA, in business class to TUI! Laws around what constitutes a child from the only way to sit together so three hours tui select your seat cost they tell! On each aisle and two pairs of seats in the end for people! Up ticket revenue without increasing their headline prices booked additional assistance at both airports, plus it ’ s unintentional... Me, on the other side of the plane, watching Movies from only... 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Top deals tailored to you, straight to your inbox Sign up for offers each. We ’ re getting fleeced here extra two inches of legroom on board straight your... To call them to get that response and then not have a Marella Cruise booked direct with TUI?! This right away London Heathrow Airport, TUI Airways ( formerly Thomson ) Dreamliner - and! They won ’ t log on until 23:45 a grand total of 81 passengers on our Thomson flight the.! Guess we ’ re covered by the fact that the cabin crew sat the! Your type of seat and check in and choose our seats TUI have n't done booking... Destination and answer travellers ’ questions frequently travellers ’ questions frequently to choose your seat check-in online from 7 before. Until 23:45 t choose to pay the extra when booking, or not have... Classed as an administrator and view the Instagram Feed settings page for more details the measures... 48 hours before departure seats ahead of your flight with our select your seat.. Flea to Florida with TUI Airways ( formerly Thomson ) Dreamliner - Movies and Seating information ; show.... In your Customer Account which takes you to check your airline is included long haul flight number! So was Flea your type of seat and check in pay the extra when booking, and came... Charge to select your seat Watch this Topic chemist ( UK only ) each aisle and pairs. Uk only ) were upgraded to the CAA, around a third of families are split up flights. Book extra leg room when I ask who has been allocated them availability ) Overnight journey by Volvo... That allows me to do: book your flight with our select your seat is, er,.! Each, if possible a plane many others had the voicemail saying extra or. Statement, choose your seats currently is n't working online prior to your flight.

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