After 30 days, file for PayPal Purchase Protection in your PayPal account. Vehicle Purchase Protection (VPP) provides protection, against certain losses associated with fraud, up to a maximum amount of your purchase price paid (not exceeding $100,000) for purchase of an eligible vehicle on ebay.com or through the eBay mobile application. 5.4 Right of modification PayPal reserves the right to modify or abandon this Seller Protection Currently, seller protection is available for many of the eBay International sites. If a buyer files a PayPal Buyer Protection dispute, the buyer can't open an eBay Money Back Guarantee request for the same transaction. eBay sellers in the United States and Canada qualify to offer $2,000 of PayPal Buyer Protection by maintaining a 98 percent positive feedback rating and having at least 50 feedback points. PayPal Buyer Protection is a free program that covers qualified transactions on eBay up to $2,000 for non-delivery of items, and for the delivery of items that are significantly not as described. PayPal's Buyer Protection scheme, which offers to cover eligible purchases plus shipping costs up to the value of $20,000, sells itself as a way to "shop with confidence", with statements such as "if your eligible PayPal purchase doesn't go as planned, we'll help make it right with Buyer Protection." In the rare instance that your purchase is not covered, most credit card companies will stand behind you if you encounter problems using your card […] The problem for eBay in this is that all of that happens on PayPal’s platform without the knowledge or control of eBay.By integrating a payment process into its own checkout, eBay will be able to control the entire process and gain valuable intelligence on the buyer’s choices and preferences. You can sell with confidence, because our dedicated seller protection team works around the clock to enforce policies and track problems before they start. Do not make a claim with your credit card company. If PayPal is required by the buyer’s issuing credit card company to respond immediately to resolve a chargeback situation, you must provide all information within three days. Message 5 of 17 (1,228 Views) Reply. Once you spot a great deal, just click the PayPal button and buy with confidence. eBay Buyer Protection covers eligible transactions for the full purchase price plus original shipping charges. When you sell on eBay, you’re protected by policies, transaction monitoring, and data systems that make eBay a safe and vibrant community. It is a good idea to set up a PayPal account if you plan to be active on eBay. eBay Buyer Protection covers your entire purchase. eBay sellers in the United States and Canada qualify to offer $2,000 of PayPal Buyer Protection by maintaining a 98 percent positive feedback rating and having at least 50 feedback points. I received an item but it doesn’t match the listing description. PayPal will send an e-mail to the buyer with the information for the buyer’s records. PayPal Buyer Protection is a free program that covers qualified transactions on eBay up to $2,000 for non-delivery of items, and for the delivery of items that are significantly not as described. Sellers qualify for the PayPal Buyer Protection program by maintaining a 98% positive feedback rating on eBay and having at least 50 feedback points. It could be that the event you bought a ticket for was cancelled, you didn’t receive everything you bought, or the item was defective, damaged or counterfeit. Paypal Buyer Protection will not help you if you have a problem and need to dispute a purchase on EBay. The safest way to shop on eBay is to use a credit card whether through PayPal or direct through the seller’s merchant account. PayPal goes a long way in protecting your money and ensuring you receive money from buyers. In the updated agreement, they’ve clarified this further: “Stored value items such as gift cards and pre-paid cards.” Simple as that. If a buyer files a PayPal Purchase Protection case, the buyer can't open an eBay Money Back Guarantee request for the same transaction. An Australian buyer who logs into eBay.com and buys and item should not be granted eBay buyer protection (and eBay / PayPal have - allegedly - agreed with that), however, unfortunately, it has been successfully used in that manner in the past. As soon as the Buyer files a claim for PayPal Buyer Protection, PayPal will The PayPal Buyer Protection only covers physical items that can be shipped; see Clauses 3.2 and 3.3 for details. Your purchases are protected With our 24/7 transaction monitoring, anti-fraud technologies and Buyer Protection , you can shop with peace of mind. If a buyer files a chargeback, any requests opened through eBay Money Back Guarantee for the same transaction are immediately closed. Starting October 19th, 2020, in order for a seller to be protected if a buyer opens an item not received case, signature confirmation will be required when the total value of an order is $750 or more. PayPal offers a 180 day window for coverage of items that are not as described or not received. Where is the corresponding page with the buyer protection policy outlining this same thing because I cannot find it? *In order to be protected by eBay Money Back Guarantee certain payment methods must be used and all eligibility requirements and deadlines must be met. To help protect your purchase, make sure you: Pay with PayPal Once they do that, PayPal then allows customers to use their preferred local payment method – an extra step on the customers’ side. The types of fraud that are generally covered are: non-delivery of the vehicle, Pay for the … of this PayPal Buyer Protection on eBay or PayPal Standard Buyer Complaint Process claim for other online sales, from the payment recipient, in case the requirements as set out in Section 3 are not met. If you lose a chargeback after you reimburse eBay or the buyer, you can appeal the decision by providing evidence of the lost chargeback. The title pretty much says it. For transactions that do not qualify for PayPal Buyer Protection, eBay will continue to provide its standard purchase protection feature of $200 coverage with a $25 processing fee. As things currently stand, eBay users have to register with PayPal. As soon as the buyer files a claim for PayPal Buyer Protection, PayPal will review the claim and may ask both buyer and the recipient of the payment to provide additional information to settle the case. Paypal Buyer Protection on EBay is Worthless 4 Aug 2009 (updated 14 Nov, 2019) Filed under: Technical Tags: Non-technical. Paypal Buyer Protection. We can protect you for the full purchase price plus shipping costs, up to $20,000 per item. To qualify for eBay Buyer Protection: Purchase an eligible item on eBay using an eBay-approved payment method. 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