18, 19 & 20 Jalan Mamanda 5 Ampang Point 68000 Ampang Selangor Customer Service 1-300-80-2428 Central Phone 603-8321 5502 HSBC Amanah (Banking & Cards) Local call numbers 1300-80-2626 Operation hours: 7.30am - 9.30pm . Within Malaysia 1300-88-1018 Operation hours: Monday - Friday, 9.00 am - 6.00 pm Outside Malaysia +603 83123696 Operation hours: Monday - Friday, 9.00 am - 6.00 pm. Members of the public who have knowledge or are aware of any improper conduct (misconduct or criminal offence) within HSBC Bank Malaysia Bhd or HSBC Amanah Malaysia Bhd (collectively referred to as "HSBC Malaysia") are encouraged to make a report / disclosure to the Chief Compliance Officer. HSBC Bank Malaysia Berhad ("HSBC Bank") to debit any or all of my account(s) to pay off and/or settle any outstanding amount due under this Personal Financing-i Facility to HSBC Amanah and in this respect, HSBC Amanah may liaise with HSBC Bank in connection therefor. HSBC Amanah (Banking & Cards) Local call numbers 1300-80-2626 Operation hours: 7.30am - 9.30pm . Service Tax . P.O. HSBC Bank Malaysia (Banking and Cards) Local call numbers 1300-88-1388 Operation hours: 7.30am - 9.30pm . International call numbers Migration of DBKL Bill Payment Service via 'Pay a Bill' to JomPAY: 19 November 2019 Dear Valued Customer, Effective 9 December 2019, kindly note that bill payments to Dewan Bandaraya Kuala Lumpur (DBKL) can no longer be performed via 'Pay a Bill' option available on HSBC Amanah … Attention: Mail stop NOE 1290 1 Corporate Drive, Suite 360 Lake Zurich, IL 60047-8945 Customer Service Charter (PDF) Customer Service Charter (PDF) Download. 2 Protected by PIDM up to RM250,000 for each depositor. We use cookies to give you the best possible experience on our website. HSBC use cookies to give you the best possible experience on our websites. Privacy and Security; Terms of Use; Hyperlink Policy; This site is intended for Malaysian residents only | © HSBC Amanah Malaysia Berhad (Company No. Operation hours: 7.30am - 9.30pm, HSBC Premier & Amanah Premier (Banking Cards), Local call numbers It should also be noted that you are permitted to make anonymous reports, although this is not generally encouraged as it makes it more difficult to investigate your concern, give you feedback and provide you with the required protection. Operation hours : Monday - Friday , 9.00 am - 6.00 pm, Outside Malaysia HSBC Malaysia is committed to protecting and supporting individuals to speak up so that concerns or issues can be escalated and dealt with effectively, in the interests of the HSBC Group, its employees, shareholders, and other stakeholders. If customer fails to meet any of the above eligibility criteria, monthly account-i fee of RM150 will be charged (and applicable tax, if any). Operation hours: 24 hours Banking overseas is easy as an HSBC Amanah Premier customer. Operation hours: 7.30am - 9.30pm USA The Customer Service Charter (also referred to as Charter) was set up in 2011 with the intention to outline key commitments and service standards for all banks when providing service to customers. 800 4481 250 1300 88 1099 (Local Number) +603 2075 3099 (International Number) Opening Hours (excluding public holidays): Monday - Friday 09:00-18:00 MYT (GMT +8) HSBC Premier Service Center. 0800 169 5189 International call numbers +603 8321 5400 Operation hours: 7.30am - 9.30pm Outside Malaysia Premier Banking. 1866 765 9644 +603 8321 5200 Tick here to confirm that you have read and agree to the contents and terms of the Notice to Customer relating to the Personal Data Protection Act 2010 ("the Notice"). Campaign is open to all HSBC Amanah customers who have registered or will register HSBC Malaysia online banking and/or HSBC Malaysia Mobile Banking app and perform Eligible Transactions with minimum amount to earn entries. Operation hours: Monday - Friday, 9.00 am - 6.00 pm, Local call numbers +603 8321 5400 1300-88-9393 The next site will open in a new browser window or tab. Operation hours : Monday - Friday , 9.00 am - 6.00 pm, Local call numbers +603 8321 5208 HSBC Amanah (Banking & Cards) Local call numbers 1300-80-2626 Operation hours: 7.30am - 9.30pm International call numbers +603 8321 5200 Operation hours: 7.30am - 9.30pm. Operation hours: 24 hours, Visa Emergency Assistance (Overseas Centres), Singapore Careers, media, investor and corporate information. There are several other fees and charges for the HSBC Amanah Platinum Card. International call numbers +603 8321 5400 Operation hours: 7.30am - 9.30pm Contact Agreement: I confirm that I have provided accurate and valid information and agree to be contacted by HSBC Amanah, through any of the phone numbers provided above or in any other manner deemed appropriate by HSBC Amanah, for the purpose of … For HSBC Amanah Premier credit card-i 1 300 88 9393 (local callers) and +603-8321 5208 (overseas callers). It’s about raising concerns pertaining to wrongdoings, malpractices, and/or irregularities including but not limited to: For product and services related complaints / feedback please refer to the e-form provided above. All concerns or issues raised should include the following information: * Reasonable efforts will be made to ensure that your identity is kept confidential throughout the investigation process unless disclosure is required to facilitate the investigation or for legal or regulatory reasons. Box 22 Buffalo, NY 14240. Learn about customer awareness, our e-banking charter, and our terms. HSBC Amanah Amanah Home Dear Customer Following a strategic review of our operations around the world, the HSBC Group has taken the decision to restructure its Islamic banking business and will no longer offer Shariah compliant products and services in the UAE, the UK, Bahrain, Bangladesh, Singapore, Indonesia and Mauritius. First off, there is a sales and service tax for RM25 charged for both primary and supplementary cardholders. This link will open in a new window. HSBC Bank Malaysia (Banking and Cards) Local call numbers 1300-88-1388 Operation hours: 7.30am - 9.30pm . The 6-month automatic deferment period has ended on 30 September 2020. Members of the public who have knowledge or are aware of any improper conduct (misconduct or criminal offence) within HSBC Bank Malaysia Bhd or HSBC Amanah Malaysia Bhd (collectively referred to as "HSBC Malaysia") are encouraged to make a report / disclosure to the Chief Compliance Officer. This applies to banking and credit card/-i paper statements. 1300-88-1018 PIDM list of Insured Deposit (PDF) PIDM list of Insured Deposit (PDF) Download. Fax your letter to +603-88942811 or drop us an email at complaints@hsbc.com.my. Operation hours: 7.30am - 9.30pm, International call numbers HSBC Amanah Malaysia Berhad (“HSBC Amanah”) Specific Terms & Conditions (April 2020 Edition) (PDF, 103KB) on your 3-month Term Deposit-i, Get a Welcome Gift and Cash Bonus worth up to RM90*, Tips on Personal Financing Payment Strategy, Find answers to your queries or contact us for further help, Careers, media, investor and corporate information, Improper use or falsification of management and financial information; and, Gross mismanagement or dereliction of duties. HSBC Amanah Ampang Point No. Enjoy the same levels of service and recognition as you would receive in your home country/region, wherever you are in the world. For more details please read our cookie policy. Operation hours: 24 hours, UK If you make your repayments late, you will be charged with 1% or RM10 from the outstanding overall amount. Our website doesn't support your browser so please upgrade. +603 8321 5200 Get tips on how to get through financial difficulties and how HSBC Amanah may help. HSBC Amanah (Banking & Cards) Local call numbers 1300-80-2626 Operation hours: 7.30am - 9.30pm International call numbers +603 8321 5200 Operation hours: 7.30am - 9.30pm. ... HSBC Amanah (Banking & Cards) 1300 -80 -2626 / +603 8321 5200 Operation hours: 7.30am - 9.30pm You may submit your concerns or issues to myh.hsbc.confidential@hsbc.com.my. Operation hours: 24 hours. Operation hours: 7.30am - 9.30pm, International call numbers P.O. 1300-80-2626 Operation hours: 24 hours, USA Operation hours: 24 hours, Australia HSBC Amanah (Banking & Cards) Local call numbers: 1300 80 2626 International call numbers: +603 8321 5200 Operation hours: 7:30a.m. 1300-88-1388 You will lose any information you have entered. - 9:30p.m. If you need further financial support, please click here. Operation hours: 7.30am - 9.30pm HSBC Bank Malaysia (Banking and Cards) Local call numbers 1300-88-1388 Operation hours: 7.30am - 9.30pm International call numbers +603 8321 5400 Operation hours: 7.30am - 9.30pm The terms used herein are as defined in the HSBC Amanah Cash Instalment Plan Terms & Conditions . Get this when you apply for an HSBC Amanah MPower Visa Platinum Credit Card-i. HSBC Amanah (Banking & Cards) Local call numbers 1300-80-2626 Operation hours: 7.30am - 9.30pm International call numbers +603 8321 5200 Operation hours: 7.30am - 9.30pm. Operation hours: 24 hours, Visa Emergency Assistance (Overseas Centres), Singapore Operation hours: 7.30am - 9.30pm, Local call numbers Latest notices . The desk is functional between 9:00 AM to 4:00 PM, Monday to Friday. Telephone. Issued by HSBC Amanah Malaysia Berhad 200801006421 (807705-X) ("HSBC Amanah") 1 HSBC Amanah Digital Banking 2020 Campaign Terms and Conditions apply. If your complaint is not resolved to your satisfaction by the above channels, you may escalate it to our Customer Experience Team. Speak to our customer service representative at: For HSBC credit card 1 300 88 1388 (local callers) and +603-8321 5400 (overseas callers). Operation hours: Monday - Friday, 9.00 am - 6.00 pm, Outside Malaysia Find answers to your questions or search our most popular help topics with our Help & Support centre on HSBC UK. Operation hours: 24 hours This link will open in a new window, Enjoy up to 6.38% p.a. 800 4481 250 International call number: +603 8321 5208, International call number (Call Collect): +603 8321 5222, Operation hours: Monday - Friday 09:00-18:00 MYT (GMT +8) (excluding public holidays). HSBC Bank USA, N.A. Within Malaysia FX Spot Terms and Conditions (PDF, 162KB) HSBC Amanah Tariff and Charges. International call numbers HSBC Bank Malaysia (Banking and Cards) Local call numbers 1300-88-1388 Operation hours: 7.30am - 9.30pm International call numbers +603 8321 5400 Operation hours: 7.30am - 9.30pm HSBC Amanah (Banking & Cards) Local call numbers 1300-80-2626 Operation hours: 7.30am - 9.30pm International call numbers +603 8321 5200 Operation hours: 7.30am - 9.30pm Are you sure you want to close the window? Operation hours: 7.30am - 9.30pm, Local call numbers HSBC Bank Malaysia (Banking and Cards) Local call numbers 1300-88-1388 Operation hours: 7.30am - 9.30pm International call numbers +603 8321 5400 Operation hours: 7.30am - 9.30pm This site is primarily intended for those who access it from within Malaysia. By continuing to browse this site, you give consent for cookies to be used. Operation hours: Monday - Friday, 9.00 am - 6.00 pm HSBC Amanah Tariff and charges (PDF) HSBC Amanah Tariff and charges (PDF) Download. What is the Concern / Allegation / Incident about; Date(s) and Time(s) of the Concern / Allegation / Incident; Location(s), Place and Area of the Concern / Allegation / Incident; Malaysian Anti-Corruption Commission (MACC) -. 1866 765 9644 We will be contacting you shortly. If the above did not provide a satisfactory solution, you may choose to contact the following external enforcement agencies to review your case. HSBC Amanah Tariff and Charges (PDF, 8.65MB) HSBC Amanah Specific Terms Condition for Commercial Banking. 1300-88-9393 UK +603 83123696 Operation hours: 24 hours HSBCnet Technical. Box 2013 Buffalo, NY 14240. HSBC Amanah Premier customers enjoy zero overseas cash withdrawal fees … 1300-88-1018 Important: From 1 January 2021, we're changing our paper statement fee from RM1.00 to RM1.50 per statement. +603 8321 5400 +603 83123696 1300-88-1388 More detailed information on how Service Tax may impact you. Australia HSBC Amanah Foreign Exchange Transactions Terms of Business. Operation hours: Monday - Friday, 9.00 am - 6.00 pm, International call numbers +603 8321 5511, Within Malaysia International call numbers 1300 80 1998 1800 450 346 Document tracker - Request status update add to tolls and resources, Foreign Account Tax Compliance Act (FATCA), Client Charter - E-banking/mobile banking services, Perbadanan Insurans Deposit Malaysia (PIDM), This site is intended for Malaysian residents only | © HSBC Bank Malaysia Berhad (Company No. Online banking, lost & stolen cards, security concerns and more HSBC Customer Service Address. Thank you for your interest in banking with HSBC Amanah. Operation hours: 24 hours 1800 450 346 International call numbers +603 8321 5200 Operation hours: 7.30am - 9.30pm . +60 3 8321 8888 Operation hours: 24 hours, International call numbers Operation hours: 7.30am - 9.30pm, HSBC Premier & Amanah Premier (Banking Cards), Local call numbers To browse this site is primarily intended for those who access it from Malaysia! 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The following external enforcement agencies to review your case fees … HSBC Amanah credit card-i 1 88! We 're changing our paper statement fee from hsbc amanah customer service to RM1.50 per statement HSBC use cookies be. The best possible experience on our website Terms and Conditions and privacy policy to! By PIDM up to RM250,000 for each depositor you make your repayments late, you will be charged 1! Best possible experience on our website: 7.30am - 9.30pm Banking overseas is easy as an Amanah. Cards ) Local call numbers 1300-80-2626 Operation hours: 7.30am - 9.30pm PIDM list of Insured Deposit ( )... Access it from within Malaysia Local callers ) please click here of Insured Deposit ( PDF ) Download &. That the external site policies will differ from our website does n't support your so... Please click here 4:00 PM, Monday to Friday our e-banking Charter, and our Terms above did not a... 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