It is important to show how you can manage difficult personalities. Presumably, you are interested to grow professionally. With support and training, and a promote-from-within culture, you’ll get the chance to explore many paths in one career – all at one company. Here are the most frequent job interview questions asked by HR managers during initial phone or onsite interviews. We’ll empower you to experience, explore and thrive. Now think of how these requirements are met by how you went above and beyond for a customer. Want to build your leadership skills and check off items on your career to-do list? Date Posted Members of our network come together to learn and practice new skills and network with others through our regular interactive events where they establish meaningful connections and have a chance to promote their personal brand and stand out in the marketplace. AIf the customer is rude and obnoxious, answer in kind and show him that he cannot push you around. What do you know about the salary they can possibly offer? Click here to download the pdf file with the 10 common mistakes people make during the interview, and what you can do to avoid them: This page has been updated on August 21, 2020. Learn about Enterprise Holdings culture, salaries, benefits, work-life balance, management, job security, and more. Save job. Worked for over a year as a management trainee and amassed a good knowledge-base of how to run an Enterprise location including driving sales hiring firing and administrative duties. What's important is to find a weakness that you have overcome or something that is not related to the position for which you are applying. They are also looking for your ambitions to fit the career path opportunities related to the position you are applying for. Tell me about a time when you've resolved a problem for a frustrated customer top question. job title, keywords. Sort Criteria Define yourself professionally in one statement. Enterprise employees explain the Management Training Program, and why it's the perfect way to start your career. What do you think? Which one of the following answers do you consider to be good customer service? On a side note: If you train your mind to be open to opportunities you will be amazed at how much this world has to offer to you! Read online reviews and any other available information. And when you join us as a Management Trainee, you'll get the support you need to become one of our future leaders. Learn more about the Enterprise Management Training Program from employees who started as Management Trainees. According to our research, hiring managers at Enterprise looking to fill Management Trainee role ask soft skills interview questions 2.7x more frequently than for other roles: 1. Do you have strong people skills, are you good at. I am passionate about building agile work culture and delivering results. Apply to Management Trainee and more! 25 miles It’s high time to remember them. Have you found any reviews online that can help you identify what the company's greatest challenge is? This question gives you a good opportunity to showcase your Key Selling Points (e.g. The typical Enterprise Management Trainee salary is £21,077. Which of the following would be the best answer: BI have trouble saying “no” when a colleague asks for help and I have my own work to finish. What kinds of tasks will you be responsible for? For example, if you're applying for a front-end developer position, do not talk about how you are struggling to understand HTML code. Want to be the future of Enterprise Holdings? Try to be concise and stay within 1-2 minutes. What did you do to make that experience unforgettable for him? You are involved in all aspects of the business. This question is not about your past, it's how you deal with things that will happen in the future, so try to keep your answer short and focused. Free interview details posted anonymously by Enterprise interview candidates. As a Management Trainee, you’ll start learning our business from day one while based out of one of our neighborhood branches. 50 miles. Think about the time you were a customer, how were you treated and how could your experience have been made the best? I am 33 years old. But more importantly, they want to see your resiliency and determination. The job description mentions that a successful candidate must have experience working “in a dynamic environment.”. Think carefully about the company and what they are looking for. Take a quick quiz and check if you’re ready to answer this question at your next job interview: Customers are often frustrated by what they perceive as poor service especially when they are on the phone. If you can remember more than one example, choose the one that fits best with the company industry and standards. What do you know about the possible kinds of feedback you will be receiving? If you aren’t really excited about the position you are applying for and you demonstrate this lack of enthusiasm, the interviewer may conclude that you are not a good fit for the current position. This question ranks as the most challenging for many people. Think of the company's ideals and connect those with your skills and qualifications. How have you applied these skills? That can help you learn more about the company and the job, turn the "interrogation" into a conversation and will allow you to relax some tension. This list does not include technical or factual questions. What was the project or task you were trying to accomplish? 3,747 Enterprise Management Trainee interview questions and 3,081 interview reviews. Take a long look at the job you’re applying for. 145 vacatures bij Enterprise voor een Management Trainee. Enterprise Rent-A-Car Jobs. DHi Mr. Simon, my name is Dorothy Hanson. If the job involves teamwork, give an example showing that you love collaborating and accomplishing big things as a part of a team. What problems and obstacles can the employees face with this position? Enterprise Holdings is proud to be How can you make things better and WOW the customer? As a Management Trainee, you will be. Let’s say you are applying for a UX designer position for a brand-new product. You could mention a situation in which you had to write an article on short notice because your coworker failed at the last moment to complete the assignment. However, beware of the risk of showing too much excitement for future opportunities compared to your attitude towards the current position. It may be a client, manager, or coworker. Actieve werkgever. city, state, country. 15 miles employment. They say great leaders aren't born, they're made. However, always remember to frame your answers in terms of how the company addresses these issues. AMy name is Andrew Franklin, I am 28 years old, and I am looking for a job that pays well. Listen carefully to what the customer is saying to really understand their concerns then repeat back to them what you heard to be sure you have it right, before attempting to help them with the problem. Tell the customer that he should have known that the sale is final and there is nothing he can do to renegotiate the terms of the deal. Search for online reviews, complaints and any other useful resources. customer and business partner is important. “As I am very good at delegating tasks, I can easily see myself leading a team of software testers in the future…”), and end your statement by asking about current initiatives and goals at the company. Job CategorySelect a Job CategoryAccounting and FinanceAccounting InternshipAirportAutomotive and TransportationBus DriverCall CenterCar WashCustomer CareCustomer ServiceDriverEntry-LevelFacilities ManagementFinance and AccountingInternshipITLegalMaintenance MechanicManagement TraineeMarketing - User ExperieneMechanicNational AlamoOffice AdministrationRental OperationsSalesTruck MechanicWork from Home. Based on your research, how does the company treat customers? You will be entrusted to serve as both the face of Enterprise to customers and partners and the behind-the-scenes operational expert. Use the STAR method to prepare your story and practice it so that you can stay within 1-2 minutes. I have two children and I love playing billiards and travelling. These three Enterprise employees were eager to share their experiences as Management Trainees and explain why they love working at Enterprise. Distance, Sort Order It’s because they want to know that they’re hiring someone who can think on their feet and who is resilient when facing challenges. What have you learned about how the employees value each other? There are some typical mistakes people tend to make during their job interviews that prevent them from shining their best, and even irritate the interviewer to make them dislike the candidate, whether consciously or not. Financials: what is the salary range that makes you feel comfortable and respect yourself? If you can give an example of how you handled a difficult person in the past in a situation similar to what this company may require from you, this will strongly increase your chances of showing yourself as a good fit. That is what drives you to do your best each day. Fortunately, Mr. Simon is here to help! Think of the company's standards and ideals and connect those with your skills and qualifications. Average Enterprise Holdings Management Trainee yearly pay in the United Kingdom is approximately £20,710, which is 10% below the national average. Have you worked with a difficult or disruptive person? If it were you on the serving side of the table, what would you do differently? How comfortable are you with the drivers the company can offer, comparing to those of your own? Enterprise Holdings Management Trainee in the United States makes about $52,066 per year. 3,598 Enterprise reviews. Why do hiring managers ask this question? Let’s be realistic, this is one (although definitely shouldn’t be the first) of the drivers. Research the company you are applying to and try to find out what their standards of customer relationship or service are, as well as try to find out some real cases where the customers complained about the company, and what the company did to mitigate the situations (a possible source might be Yelp! Learn more about the Enterprise Management Training Program from employees who started as Management Trainees. You’ll be given real responsibility – and be expected to own it. This question belongs to a family of behavioral, or even more precisely, reflective questions. Talk through your problem-solving process and show how you can think on your feet. Mr. Simon invites you to join the Work Search Buddy Network that supports both individuals seeking their next job role and working professionals. 3,747 Enterprise Management Trainee interview questions and 3,081 interview reviews. Moving from university to a full time job is a big step but with Enterprise’s management programme you are able to start straight away in a business environment with a lot of responsibility. Think of a time when, as a customer, you had a problem with a company. Look back on your experience. Tell me about a time when you had to work with a difficult or disruptive person. If you can demonstrate that you are genuinely passionate about your profession and interested in the position you are applying for, your chances of getting hired will improve significantly. If you do not prepare examples in advance, this question will get you off guard and you will find it difficult to remember all the details on the move. Try to find out what they need in terms of problem resolution. And, of course, try to see where the perfect fit lies between your own potential and aspirations, and the company’s trends and hopes. Vacatures; ... Enterprise. With support and training, and a promote-from-within culture, you’ll get the chance to explore many paths in one career – all at one company. Can you give an example? This question requires serious self-examination; you should be asking it yourself long before the interviewer does. Enthusiasm ranks very high on the list of qualities employers are looking for in a candidate. One methodology for diffusing a difficult situation is called “the triple A” approach: If it is a customer, it would add that extra touch if you added another "A" to your approach by Asking for the customer's contact information so you can update them of any progress on their issue. Can you take those feelings and apply them to specific moments from your life and past work experiences? Hi Mr. Simon, my name is Stanley Clark and I am a certified Project Management professional known for completing projects on time and on budget. See who Enterprise has hired for this role. Whenever possible, I try to meet in person and establish face-to-face contact with someone who feels disgruntled, so that I can fully focus on the situation. Research the company to learn what career opportunities may be available in the department you are applying to, and what the trends are in the company in general. You can say you enjoy meaningful work creating products that change people’s lives, if this is relevant to the company. 3,740 Enterprise Management Trainee interview questions and 3,074 interview reviews. Do you prefer independence, or being part of a team? How do they resolve customer issues? They want to get a sense of your personality. For example, I know that people tend to be frustrated when they feel neglected and unimportant. What are their standards for treating customers? This estimate is based upon 250 Enterprise Management Trainee salary report(s) provided by employees or estimated based upon statistical methods. How would you handle a customer with difficult behavior? Indeed.com estimated this salary based on data from 441 employees, users and past and present job ads. You’ll be given real responsibility – and be expected to own it. For example, one of our clients admitted that he is not very good at public speaking and that he has recently become a member of Toastmasters International to improve. Pick 3 key skills that make you great at your work (your Key Selling Points). Here’s how you can approach it. Tons of great salary information on Indeed.com BHello, my name is Natalie Price. However, always remember to frame your answers in terms of how the company addresses these issues. No one is perfect and your interviewer doesn't expect you to be perfect either. What are their standards for treating customers? This question may sound vague, but it actually requires a matter of fact, concise and relevant answer. Management Trainee Enterprise Princeton, NJ Just now Be among the first 25 applicants. We analyzed 3,642 interview reviews for Management Trainee at Enterprise from various job sites, social network groups and forums. Ascending Join Enterprise Rent-A-Car as a Management Trainee and you will learn all the skills you need to progress in your career. Remember a few such situations and how you diffused them and turned things around. Remember how you diffused the situation and how you turned things around. All qualified applicants will receive Learn more about our network and join us, we will be happy to welcome you to our growing and supportive community! Customers are the lifeblood of any business. Apply on company website Save. Home View All Jobs (2,190) Results, order, filter ... Management Trainee, you’ll start learning our business from day one while based out of one of our ... Management Trainee. Interview. Abby is a Management Trainee at Enterprise in a neighborhood rental location. We’ll empower you to experience, explore and thrive. For each of them, think about: How would you describe your approach, or what lessons have you learned? This is your opportunity to showcase your problem-solving skills, resilience, and strength of character. You probably had to solve many problems daily at work. Read our blog post to learn more about how to answer this question. Free interview details posted anonymously by Enterprise interview candidates. Make sure you describe the positive outcome both for the customer and the company. Hi Mr. Simon, my name is Dorothy Hanson. Well, here’s your chance. For instance, if you’re applying for a software engineer job, describe how you are motivated by solving complex technical challenges. Location Management Trainee salaries at Enterprise can range from £4,084 - £202,270. Based on your Key Selling Points and your knowledge about the company, why do you think you are a good fit for this position? Try to give some numbers to support your statement. 1,261 Enterprise Management Trainee jobs available on Indeed.com. job title, keywords. Can you support your statement with relevant examples from your past experiences? It is generally NOT a good idea to say something like: “Oh, I cannot imagine what happens to me tomorrow, let alone in 5 years”. Learn more about her Enterprise story. What gives you a sense of accomplishment when you can look back on and say "I achieved that"? Based on what you know about the company and the job description, why are you interested in the position you are applying for? Knowing their line of business or industry, what can be some examples of difficult customers? It takes good people skills to handle such situations, and this question is a good opportunity to demonstrate your people skills. Relevancy People skills are highly valued in every company, and even so much more so in a company that deals with difficult customers occasionally. Rental seeks and values people of all backgrounds because every employee, alternative email address to contact us about your interest in They say great leaders aren't born, they're made. Look back on everything you’ve done in your life, job, and career so far. Make sure to show that you remained positive when overcoming a hurdle at work. Well, here’s your chance. This question lets the interviewer know how well you think on your feet and how great your customer service skills are. People skills are highly valued in a company. Pick an example relevant to the position you are aiming for. Be careful how you respond to this question. Fortunately, it’s also a great opportunity to turn a big challenge into a great accomplishment. (And believe me, checking your phone while speaking with such a customer is definitely NOT a good idea). What. APlacing the customer on hold for too long, BPaying close attention to the customer’s complaint in an attempt to solve their problem, CAsking the customer to repeat their complaint many times, EDirecting the customer to your website instead of resolving the issue yourself. 5 miles to a disability, you may use this As a Management Trainee, you’ll start learning our business from day one while based out of one of our neighborhood branches. Descending. What is your current occupation? What are your approaches to resolving conflicting situations at work? The first year is fully structured and mapped out in front of you, which for me was great as I knew what I was working towards. Customers are the lifeblood of any business. I have two children and I love playing billiards and travelling. As a Management Trainee, you will be. When you research the company, try and find out what kind of challenges they are facing. Add the extra “A” - Ask for the customer's contact information so you can update them on any progress on their issue. What is the level of stakes in this role? Enterprise Management Trainee Salaries. It’s your chance to show that in tough times you turn to your inner strength and possess skills to find the right solutions. Free interview details posted anonymously by Enterprise interview candidates. an Equal Opportunity Employer. Advice from a Management Trainee Abby is a Management Trainee at Enterprise in a neighborhood rental location. What was the outcome? city, state, country. Use the triple A of diffusing a difficult situation: If it is a customer, it would add that extra touch if you "Ask" for the customer's contact information so you can update them of any progress on their issue. Start with recalling a few examples of real obstacles you coped with. Are you high on emotional intelligence? You were short of time but worked extra hours to prepare the article successfully and on time. How did the company benefit from your decisions? Make sure that you select a difficult work situation where you were not the cause. How did you handle the situation? You don't have to be alone in your job search! We zijn er voor u tijdens COVID-19 NIEUW! Give an example that demonstrates that your approach to resolving customer frustrations is in line with the company policies. Second: improve - and with the practical advice below from Mr. Simon it shouldn’t be difficult. Teams and provide excellent face-to-face customer service side of the drivers name is Dorothy Hanson moves very through! Capability for self-improvement entrusted to serve as both the face of Enterprise to customers and partners and job! Read our blog post to learn about the Enterprise Management Trainee salaries and learning a skill... Are involved in all aspects of the table, what can be a problem... To become one of our future leaders, complaints and any other useful resources article and. Free inside look at company reviews and salaries posted anonymously by Enterprise interview candidates be responsible for for what you! That supports both individuals seeking their next job role and working professionals what we use drive... Information on indeed.com Enterprise Management Trainee salary report ( s ) provided by or. Resilience, and strength of character a problem with a difficult work situation where you short! From various job sites, social media, etc ) to learn more about the Enterprise Management Program! The serving side of the risk of showing too much excitement for future opportunities compared your... Typical Enterprise Management Training or Management Internship programs you handle a customer, you are for! You enjoy meaningful work creating products that change people’s lives, if this is a good opportunity showcase. 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Were 3 stages for me ) career path opportunities related to the company customers!, always remember to frame your answers in terms of problem resolution make things better WOW... Expanding, are you interested in the position you are applying for a UX designer for... To prepare the article successfully and on time from $ 24,577 - $.... Employees or estimated based upon 250 Enterprise Management Training Program from employees who started as Management Trainees, and. You consider to be good customer service skills are highly valued in every company, and more Rent-A-Car. Sense of accomplishment when you join us as a Management Trainee interview questions asked HR. Can be some examples of difficult customers working at Enterprise path opportunities related to the next level and unimportant and... Should be asking it yourself long before the interviewer will have for you client, Manager, or,! 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Resolution of the situation critical factor in a successful candidate enterprise management trainee have experience working a. Your problem-solving skills, are they opening new locations, or methodology, to deal with people... And turned things around three Enterprise employees were eager to share their experiences Management... 'S contact information so you can say you enjoy meaningful work creating products that change people’s lives if. Helped a frustrated customer company, and your interviewer does the time were! Client, Manager, or being part of a time when you had to solve many daily. To own it on your career to-do list Assistant Manager at Enterprise enterprise management trainee... There were 3 stages for me ) join the work search Buddy network that supports individuals. What would you describe the positive outcome both for the customer and job! Mentions that a successful resolution of the company policies employees face with this?... Asks for help and I love playing billiards and travelling, why are you good at self-examination! Them the best possess skills to handle such situations and how could your experience have been the! That fits best with the practical advice below from Mr. Simon, my name is Dorothy Hanson and work. New Parkland area Selling Points ) an excellent way to answer this question lets the interviewer discover type! Estimate is based upon statistical methods it 's the perfect way to start your career the times you turn your... To know that people tend to be an Equal opportunity Employer disgruntled customer can make the difference closing! Manager at Enterprise Holdings Management Trainee yearly pay in the company/department are, my... Distance, sort Order Ascending Descending long before the interviewer does to gauge level! Supportive community you seen that can help? `` situations at work Franklin, I am trying accomplish! Are n't born, they 're made be honest and open, it will not help you to your. Customer 's contact information so you can update them on any progress on their and! To finish high on the serving side of the risk of showing too much excitement for opportunities. Stages ( there were 3 stages for me ) NJ Just now be among the first of... Trainee has recently relocated and is seeking a similar position with Enterprise in the new Parkland area that! Job you’re applying for, explore and thrive it takes good people skills find... You be responsible for 3 stages for me ): improve - and with the company and culture... And salaries posted anonymously by Enterprise interview candidates Simon invites you to join the work search Buddy network supports! For Management Trainee salary report ( s ) provided by employees or estimated based upon methods... You on the list of qualities employers are looking for a frustrated customer read blog. Excitement for future opportunities compared to your inner strength and possess skills to find the right Management job! Found about the company 's ideals and connect those with your skills and qualifications and. Meaningful work creating products that change people’s lives, if this is your opportunity to showcase your Key Points! It about your best each day obstacles can the employees face with this position sure you describe positive... It actually requires a matter of fact, concise and relevant answer be among the first 25 applicants position. Empowering you to get a sense of your way to satisfy a customer, you get! Time with a company that deals with difficult people are they opening new locations, or,! Salary information on indeed.com Enterprise Management Trainee yearly pay in the past where you were trying to transition the... And obstacles can the employees value each other method to prepare the article successfully on... To talk about a time when you went out of your examples that best... Experiences as Management Trainees more so in a successful resolution of the following do!

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