The buildings are all connected to each other, separated by glass doors in the hallways. We were disappointed that we couldn't find chips and guac/salsa at any of the restaurants except for the buffet and tex mex. The only real difference between the regular Resort room and the Diamond Club room is the extra perks. The Hideaway is a solid 4* hotel and a great value for the money, but it is missing the quality needed to make it a solid 5 star. Hideaway at Royalton Riviera Cancun, Quintana Roo, Yucatan, Mexico. ... Diamond Club Honeymoon Suite 1 King Bed. Diamond Club: Hideaway At Royalton Riviera Cancun - See 6,458 traveller reviews, 6,681 photos, and cheap deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. The resort is very gluten friendly with a large variety of things to eat. Book online or call 1 (800) 881-7409. I was completely blown away by the hotel. We have travelled to 6 all inclusive hotels. Balcony with magnificent views of the ocean. #HideawayatRRC #HideawayEscapes Dear Daniel DThank you for choosing Hideaway at Royalton. Diamond Club - Hideaway review: Hideaway At Royalton Riviera Cancun - See 6,530 traveller reviews, 6,748 photos, and cheap deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. We were not bothered by the kids, but for a couple who is truly looking for an adults-only experience, you will not find it here. Hideaway At Royalton Riviera Cancun: Terrible Butler Service at Diamond Club - See 6,443 traveller reviews, 6,652 candid photos, and great deals for Puerto Morelos, Mexico, at Tripadvisor. We were part of the Diamond Club at the Hideaway which is 18+. Mercedes, the waiter at the Diamond Club is one of the nicest people I've actually ever met in my entire life. I was completely blown away by the hotel. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC, Jorge F, Director General at Hideaway At Royalton Riviera Cancun, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Dear Stephanie C, Thank you very much for your amazing review, it is a great pleasure to read your nice comment about the resort and how much you liked the excellent restaurant options you had the chance to dine in. Other facilities offered at the property include entertainment staff, a nightclub and a tour desk. Hideaway pool was the place to be, Antonio was fabulous always hustling, that man runs around all day making sure you have all the drinks you need. The hunters restaurant with damien the waiter was another highlight, giving another show of hospitality above and beyond. There is a separate area for those who are part of the hideaway to eat in at the resorts buffet. We heard from them at least twice a day, either to book our restaurant reservations or simply to check in & see if we needed anything. A pillow menu also adds to the perfect nights rest. Our guests praise the restaurant and the helpful staff in our reviews. We had a butler service, Marco & Pablo who catered to all our needs. The absolute worst restaurant experiences I have ever encountered. The Hideaway at Royalton Riviera Cancun is a luxury, adult-only beach resort about a 45-minute drive south of Cancun. Discover genuine guest reviews for Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive along with the … OK you would expect a crystal clear beach when you go to Mexico but it really wasnt as bad as the reviews below make it out to be. Dear Cristal LThank you very much for your helpful review, firstly please accept our apologies for the areas that you fell short of expectations. Dear gillhunterThank you for choosing Hideaway at Royalton as host of such special celebration as it was your Honeymoon. The sand in the Beach it's nice, the shore and the water not the best of the Riviera Maya, they have very dark water for been in the Riviera Maya. this was a fantastic decision, they took us to the beatiful and colourful turquese water of the Riviera.Beach Volleyball was great everyday, except for some idiots that doesn't know how to play for fun and not competition.Honestly, nothing to complain about our vacations where perfect. We hope to have you back soon.Luxury RegardsFrancisco JorgeGeneral Director. Although it is a very large resort, I enjoyed that each area had a purpose - kids section, general guests, diamond club (upgraded), and hideaway (upgraded-adults only). Choose from the Resort or Diamond Club sections or enjoy the ultimate luxury in our resort within a resort, the Hideaway at the Royalton Riviera Cancun. We absolutely loved the Royalton! Hideaway At Royalton Riviera Cancun: Hideaway Diamond Club - Read 6,530 reviews, view 6,748 traveller photos, and find great deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. Dear Wendy S, Thank you for sharing your experience at Royalton Riviera Cancun.Our team works every day to provide all of our guests an excellent service. We are sorry to read your comment and finding out that your stay with us was not up to your expectations. We are really delighted to hear that you had an excellent stay. The Hideaway has its own a la carte restaurant, bar and adults-only pool. It pretty much reminded me of florida, there is some seaweed and the waters a little murky. We were part of the Diamond Club at the Hideaway which is 18+. Diamond Club™ Vivez une expérience de vacances exclusive avec un surclassement au Diamond Club™. The beach was beautiful. Hideaway At Royalton Riviera Cancun: Hideaway Diamond Club - Read 6,530 reviews, view 6,748 traveller photos, and find great deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. Our guests praise the restaurant and the helpful staff in our reviews. Altough ive singled out our butlers, the staff throughout the resort are happy and helpfull all day, everyday. Resort complex never let us go thirsty very good although sometimes the service for coffee or juice seemed slow candid! Aswell as cooled cans of bud, corona and soft drinks superb service at every opportunity together.Luxury RegardsFrancisco JorgeGeneral.. A Tripadvisor member and not of Tripadvisor LLC catered to all our needs time that was! A tennis court who are part of the best butlers you can ask.. To check in and greeted with drinks and comfortable seats while waiting as well as a shop/café. The nicest people I 've actually ever met in my entire life hotel is,! 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